Body corporate & strata managers · Mackay QLD
Body corporate management in Mackay
Estate Plaza looks after around 200 body corporate schemes across Mackay and the region. Meetings, levies, insurance and maintenance are handled by a local team at 68 Sydney Street, so your committee can get on with deciding and your owners know what is happening.
- Around 200 schemes managed
- Mackay office at 68 Sydney Street
- Century 21 Coast to Coalfields group
- Member Strata Community Association (Qld)
What we do
Everything a body corporate needs, run from one Mackay office
Estate Plaza is a body corporate (strata) manager. We handle the administration that keeps a community titles scheme running and compliant, so committees can make decisions and owners know where they stand.
- Secretarial and meetingsBody corporate roll, records, correspondence, AGMs, EGMs and minutes.
- Levies and accountsBody corporate bank accounts, budgets, levy notices, arrears follow-up and monthly reconciliations.
- Insurance and claimsArranging cover with the body corporate’s broker, valuations and prompt claims handling.
- Maintenance coordinationQuotes, work orders, follow-up and common property inspections before the AGM.
Is your manager doing the job?
Know what good body corporate management looks like
Late levy notices, missed meeting deadlines and unanswered emails cost owners money and leave committees doing the manager’s work. Every Queensland body corporate manager is bound by a code of conduct that requires reasonable skill, care and diligence and keeping the body corporate informed.
See the warning signs and the standard to expect. If your scheme is not getting it, ask us for a no-obligation proposal and a review of your current arrangement.
- Slow or no repliesQuestions from the committee and owners go unanswered.
- Late or wrong levy noticesOwners must get written notice at least 30 days before a levy is due.
- Meeting deadlines missedThe AGM must be held within 3 months of financial year end.
- The committee doing the workChasing contractors, statements and records itself.
Who we help
For committees, owners and the people buying in
Committees
Meeting papers, budgets, quotes and follow-through on every resolution. We work with your committee through its elected chairperson.
Support for committeesLot owners
Levy notices, maintenance requests and plain answers about what the body corporate looks after and what you do.
Information for ownersBuyers and solicitors
Records available for inspection and certificates prepared for solicitors handling a sale.
Records and certificates
The body corporate year
What happens, and when, every year
Most of a body corporate’s calendar is set by legislation. Here is the yearly cycle we run for every scheme we manage.
- Before year end
Nominations and motions
Committee nomination forms and a call for motions go to every owner 3 to 6 weeks before the end of the financial year. Nominations and motions come back before year end.
- Within 3 months of year end
Notice of AGM
The annual general meeting is held within the first 3 months of the new financial year. Owners receive at least 21 days’ written notice, with the agenda, proposed budgets and voting papers.
- At the AGM, then within 21 days
AGM, minutes and first levies
The AGM decides budgets, levies, insurance and the committee. Minutes go to every owner within 21 days, and levy notices for the first period of the year follow.
- Mid-year
Second-period levies
Levies for the second period of the year are issued where the body corporate pays in instalments, with at least 30 days’ notice before each due date.
Local
A Mackay body corporate manager, part of a local property group
Estate Plaza manages around 200 body corporate schemes from our office upstairs at 68 Sydney Street, Mackay. We are part of the Century 21 Coast to Coalfields group and a member of Strata Community Association (Qld).
We look after schemes in Mackay and the surrounding region, the Whitsundays and Bowen, Moranbah and the Bowen Basin, and as far as Emerald and Gladstone. Read more about our strata management in Mackay.
Talk to the Estate Plaza team
Upstairs, Shop 5, 68 Sydney Street, Mackay QLD 4740
Monday to Friday, 8:30am to 5pm
Request a proposalGuides
Plain-English guides for Queensland owners and committees
Checked against the official Queensland Government and QCAT guidance. General information only.
- Is your body corporate manager doing the job?Warning signs, the standard to expect, and the code of conduct every Queensland manager must follow.
- What body corporate levies pay for in QueenslandAdministrative fund vs sinking fund, how levies are set, notices and overdue levies.
- AGM checklist for Queensland body corporate committeesNominations and motions, budgets, the 21-day notice, quorum, voting and minutes.
- Who pays for maintenance: lot owner or body corporate?Common property vs your lot, and how building and standard format plans differ.
- Sinking fund basics for Queensland bodies corporateWhat the sinking fund is for, the nine-year reserve, forecasts and investing.
- Body corporate insurance explainedCompulsory cover, replacement value, valuations, claims and what owners insure.
- Resolving body corporate disputes in QueenslandSelf-resolution, BCCM conciliation and adjudication, and QCAT’s role.
Common questions
What does a body corporate manager do?
A body corporate manager supplies administrative services to the body corporate: keeping the roll and records, calling and running meetings, issuing levy notices, paying accounts, arranging insurance and coordinating maintenance. Where a scheme has a committee, the manager acts on the body corporate’s instructions and sits on the committee as a non-voting member.
Which areas does Estate Plaza cover?
We manage schemes in Mackay and the surrounding region, the Whitsundays and Bowen, Moranbah, the Isaac Region and the Bowen Basin, and as far as Emerald and Gladstone. Our office is upstairs at Shop 5, 68 Sydney Street, Mackay.
How do we engage Estate Plaza?
Request a proposal and we will send our services and agreement terms. A body corporate manager is engaged by the owners at a general meeting, and if your body corporate engages us we handle the handover and the transfer of records for you. Not sure your current manager is doing the job? Read is your body corporate manager doing the job?
Do you manage small schemes and duplexes?
Yes. We manage schemes of different sizes, from small groups of lots to larger complexes. Tell us the number of lots and the scheme’s regulation module (it is shown in the community management statement) when you request a proposal.